About Us

The Exatek Way

Get your computers fixed the right way, right away.

Exatek began in 2007 as Burgess One Pty Ltd. It was founded by Ian Burgess, who has been a stalwart in the field of Information Technology since 1991. Ever since, we have established ourselves as one of the most trusted names for computer repairs and IT solutions in Sydney, and fixed more than a few computers along the way.

We are passionate about delivering great Information Technology services to our customers.

Exatek Fees and Charges

A call out fee of $33 applies to all on site work. This fee will be waived for people on a pension.
If you’re having financial difficulties, we offer discounts on a case-to-case basis.
We also offer discounts for jobs that are over 3 hours long.
Make sure to mention either of the above when applying.

Business and Home Rates

$110Per hour
*All Rates Include GST | Rates Current as of January 2019

Pensioner concession card discount

$99Per hour
*All Rates Include GST | Rates Current as of January 2019

A Minimum of 1 Hour will be charged for any onsite work. After that, you will be billed in 15 minute increments.

Exatek is a trading name of Burgess One Pty Ltd.
ABN 17 384 232 236
ACN 127 014 475
Ian Burgess is the Director of Burgess One Pty Ltd.
Ian has been working full time in computer support since 1991.
Burgess One Pty Ltd has been trading since August 2007.
Exatek Carries Public Liability and Professional Indemnity insurance with QBE.

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